Privacy Policy

Pentland Homes Limited are committed to protecting your privacy and rights. We strive to be transparent about how your personal information is used and we are committed to using your personal information in accordance with all applicable data protection laws.              

Our Privacy Notice Explains:

  • What information we collect from you
  • Why we collect this information
  • Who we might share this information with
  • How we will secure your information
  • How long we keep hold of your information
  • How you can access the information we hold about me
  • Changes to this policy.

What information we collect from you

We may collect your name, email address, postal address and phone number when making an enquiry, booking an appointment or requesting a brochure.

Why we collect this information

The information collected is used to respond to requests, arrange appointments, market properties, services and products that may be of interest to you and inform you of any subsequent changes to the information we provide.

Who we might share this information with

We will not pass your personal information to anyone outside our group, except to third parties for the purpose of providing products, services and/or marketing information to you (e.g. professional advisors, finance providers, estate agents, recommended suppliers).

How we will secure your information

We ensure that there are appropriate technical controls in place to protect your personal data. For example, we ensure that any online forms are encrypted, and our network is protected and routinely monitored. Your personal data will only be accessible by appropriately trained staff whose job roles require such access. All third parties used by us are bound by contract to protect your information. We carry out checks on all third parties used as well as periodic reviews.

How long we keep hold of your information

We will store your personal information only for as long as we consider it necessary to carry out the activities documented above. Regular reviews are carried out and where data is found to be no longer relevant, the data is securely deleted.

How you can access the information we hold about you

If you have any queries regarding this Privacy Notice, how your data is used or would like to request information regarding what data of yours that we hold please contact our Data Protection Officer, Pentland Homes Limited,  Etchinghill, Folkestone, Kent, CT18 8FA. Email

Job Application

Personal data such as name, email, telephone number and postal address along with any personal information contained within your CV is collected to support our recruitment process. This data will be stored securely and only accessible by trained staff who require such access. CV’s will be retained for a period of no longer than 3 months. Where we wish to retain an applicant’s CV for longer, we shall contact them direct and obtain consent. All CV’s no longer required shall be securely deleted.

Changes to this policy

Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it. This policy was last updated on [30/04/2018]